Online car dealer Carvana cannot do business in Illinois until it resolves problems with getting buyers vehicle registrations and titles.
A spokesman for the Illinois Secretary of State’s Office said Carvana’s license was suspended after complaints from consumers.
Carvana said it “strongly” disagrees with the state’s decision.
“Carvana has compliantly operated as a licensed dealer and good corporate citizen in the State of Illinois for several years, and we strongly disagree with the State’s characterization of both the facts and the law leading to this action,” a Carvana spokesperson said in a statement. “We are actively working with the State to resolve this issue, and they have agreed that we will continue delivering already purchased vehicles. We look forward to resolving this issue with minimal disruption to customers.”
Carvana failed to get buyers their titles within a 20-day period required by Illinois law and in some cases were four to six months late.